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Rockland Luggage Eclipse Spinner Polo Equipment 3 Piece Luggage Set |
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Our organization is committed to continuous improvement of quality of service provided to enable you to enjoy a pleasant journey in the best conditions of safety, comfort and punctuality. We welcome your comments, complaints or suggestions you want to send us and help us to improve the service we provide. Security is one of the fundamental commitments of our corporate policy, which determines our investment policy in the most effective security measures on vehicles, the application of rigorous maintenance schedules of the fleet and constant attention in the selection and training of staff. As I endorse all the statistics, the bus transportation is safer, with far behind compared to other transportation alternatives. It is twenty times safer than traveling by car and three times safer than rail. Keep open the hall and emergency exits and does not hinder the opening or closing of doors or the entrance or exit. Do not operate without good cause, the means of opening emergency doors. Observe the moon breaking hammers and fire extinguishers, and inform our staff if you notice the lack of one, as equipment is vital in case of accident. Work on keeping the vehicle clean equipment using the bins. If the bus is equipped with a bathroom on board, be especially careful in maintaining their standard of cleanliness. It will be necessary to maintain a proper treatment with other users of the vehicle and the staff of the company, not taking attitudes or behavior that may be annoying or offensive. During his trip, we plan to vehicle air conditioning, technique stopping places, projection of videos and music broadcast according to a program in order to make your trip as pleasant and enjoyable as possible. The bus driver spends his effort, concentration and professionalism to make the trip safely. Therefore, not be distracted while driving. If you have comments, wait until the vehicle is stopped. Any complaints or suggestions may be submitted once arrived at destination. You can purchase tickets at any of the ALSA points of carry on luggage sale where you can get information about the ticket price, any applicable discounts, departure and arrival times, stopping places, availability of seats and any other relevant circumstances of the service. Service information and call us: by phone 902 42 22 42 you can get information, book and purchase your ticket. This service operates 24 hours 365 days a year. Check the accuracy of your ticket at the time of purchase. Bring your ticket for the whole trip. Our staff may, at any time. Certain specific discounts established for some groups (elderly, children, large families, etc. . ) May apply to purchase a ticket at ALSA points of sale. Obtained through other channels (travel agents, internet or telephone) shall comply with specific conditions. In the case of discounts or reductions based on a traveler's personal circumstances, the recipient must submit documentation of it and take them during the trip. You are entitled to free transport up to 30 kg of carry on luggage sale (25 kilos in the case of international services). Guests may carry in the cab of small hand luggage dimensions, with the authorization of the driver. Not permitted the transport of anything that might contain hazardous materials or objects (either flammable, toxic, corrosive, infectious or radioactive) or excessive volume and weight. The company is liable for any damage or loss you may suffer the carry on luggage sale delivered to their custody (except in cases of force majeure, vice of the things or fault of the traveler). In any case, note that the limit of liability of the company is limited (according to ยง 3 RD 1136/1997), so if your baggage is worth more, please indicate at the time of ticket purchase wishes to record baggage with a higher liability limit. In case of delay or any impact on the performance of the service, the company is obligated to keep informed. In case the request will provide a receipt for the delay. If for reasons attributable to the company cancel the service, you will be entitled to a refund of the ticket or travel in another expedition. To ensure that loading operations are performed on time, we recommend that you present with at least 15 minutes early. In technical stops shall conform to the time indicated by the driver to continue the journey. According to the new Royal Decree FROM DAY 01 OF FEBRUARY 2007 ISSUE IS TICKET TO ALL CHILDREN, REGARDLESS OF AGE. The number of passengers can not exceed that of licensed spaces, which means that all children counted for purposes of number of passengers (Royal Decree 965/2006). Supra Class services have an escort service for children traveling alone. Ask for information at the sales offices. Also, some vehicles have special equipment to facilitate use by disabled guests. We request that, in time, tell of their personal circumstances to ensure the availability of such equipment. To provide the maximum number of places in periods of high occupancy may, on occasion, the vehicle that is not the usual traveling performing this service, but belongs to another approved company. In international travel, the traveler is required to have all the necessary documentation for transiting through the different countries they pass through the service. .